logo
open cart
open cart

Watches

What is the watch crystal made of?
Our watches feature mineral crystal glass, the most common type of watch crystal. It is made from silica and manufactured using regular tempered glass. This tempering process makes mineral-crystal...
Keep Reading
How do I adjust the mesh strap length?
To adjust your mesh strap, you will first need a small flathead screwdriver. Place the end of your screwdriver into the hole in the clasp and use gentle downward pressure to pry the clasp open. Slide...
Keep Reading
Where are Jewlr watches made?
All Jewlr watches are crafted to the specifications of your order and hand-assembled in our state-of-the-art facilities in North America. Jewlr guarantees that your timepiece is verified to be...
Keep Reading
Can the colour of the leather strap bleed?
It is very unlikely that the colour will bleed from your leather watch strap, however, if your strap should get excessively wet, there is a possibility that the colour may run. If your watch strap does...
Keep Reading
What kind of straps do you carry?
We offer a choice of adjustable quality strap styles, designed for the perfect fit: Leather Straps: Comfortable and classic, these straps are made of genuine leather and fit our 40mm, 36mm, and 32mm...
Keep Reading
How should I store my watch?
Store your watch in a cool, dry area out of direct sunlight. To learn more about caring for your Jewlr watch, please visit our Watch Care page.
Keep Reading
How do I set the time on my watch?
To set the time on our dress or field watches, pull out the crown and turn it clockwise to adjust the hands. When the correct time is displayed, push the crown back into place. To set the time and...
Keep Reading
Where can I get my watch battery changed?
The best way to replace a watch battery is to take it to a professional jeweller or watch repair service. We do not recommend opening the back of your watch yourself, as this can damage the...
Keep Reading
How long are the watch straps?
With some simple adjustments, our watch straps are designed to fit most wrist sizes. If you need help with your strap, visit our Watch Care page. To view our strap styles and fits, click here....
Keep Reading
What kind of watches does Jewlr sell?
At Jewlr, we carry dress, sport, and field watches made using Japan quartz movement and quality stainless steel components. All our watch styles can bepersonalized with a choice of sizes, cases,...
Keep Reading
What type of movement is used in Jewlr watches?
All our watches use Japan quartz movement. The Quartz movement was designed in 1969 by Japanese watchmakers as an alternative to mechanical movements. This type of mechanism is favored worldwide for...
Keep Reading
Can I engrave my watch?
All Personalised Watches can be engraved with a personal message on the back of the watch casing. For more information about our watches please click here.
Keep Reading
How long will my watch battery last?
On average, a new watch battery will last approximately two years.
Keep Reading
How do I care for my watch?
By following a few simple steps, you can easily maintain the reliability and performance of your Jewlr watch. Here are a few quick tips to follow: Your watch can be cleaned with just a dab of fresh...
Keep Reading
What is wrong with my watch crystal?
Sudden temperature changes can cause condensation under the watch crystal – this should dissipate on its own and not affect its operation. Also, the crystal on your watch may develop some surface...
Keep Reading
Do you have a warranty for watches?
Yes, all our watches include a free one-year warranty. This warranty covers manufacturer defects in the workmanship and material. For more details, please visit Warranty & Protection....
Keep Reading
How do I adjust a stainless steel link bracelet strap?
The best way to have your steel link strap adjusted is to take it to a jeweller or watch repair center to have it professionally sized to the perfect fit.
Keep Reading
What can I personalise on my Jewlr Watch?
All Jewlr watches are customizable. Depending on the style of watch you choose, you can personalise the following components: Watch Size Case and dial Metal colour Watch strap Case engraving For more...
Keep Reading
How do I care for and clean my leather strap?
To keep your leather strap in good condition we recommend keeping your watch away from water whenever possible and removing your watch while sleeping. You can also use a mild leather treatment to...
Keep Reading
Can I return my watch even if it’s engraved?
At Jewlr, we want you to feel comfortable and confident with your watch purchase. If you are not completely satisfied, you may return your watch for a full refund, even if it is engraved, within 99...
Keep Reading
What styles of watches do you carry?
Jewlr’s watch collection currently includes field, dress, and sport watch styles. All styles feature a choice of customizable options to express your unique style. For more information about our...
Keep Reading
How long is your watch warranty?
All our watches include a free 1-year warranty. This warranty covers manufacturer defects in the workmanship and material. For more details, please visit Warranty & Protection....
Keep Reading
Is my watch water-resistant or waterproof?
Our watches are water-resistant to either 3ATM or 5ATM, depending on the style you choose. 3ATM watches are splash resistant, okay for misting rain, splashing, and handwashing; 5ATM watches are rain...
Keep Reading