MANUFACTURING & DELIVERY TIME
All Jewlr items are made-to-order. For every piece in our collection, the estimated manufacturing time is listed on the product page. Add the manufacturing time to the delivery time for an estimate as to when you will receive your order. Your order confirmation email will also include an estimated delivery date.Please keep in mind that this estimate is also impacted by your selected method of shipping, and does not account for delays caused by vendor service disruptions and/or weather delays.
Free Shipping to Australia
We are pleased to offer FREE Expedited Shipping on all items to Australia.
Our jewellery is custom manufactured for you at our factories in North America. Once completed, your order will be delivered to our Australian office and from there, it will be dispatched to you via Australia Post Express Post Service.
Delivery Times to Australia
Please allow approximately 1 to 2 weeks for manufacturing plus another 5 - 7 working days for delivery in Australia. Estimated manufacturing times are listed for each item on their item page. While we make every effort to ship your order to you within the estimated time frames, we cannot guarantee delivery within these estimated times. Keep in mind that all of our items are personalised and made to order. Please allow sufficient manufacturing and shipment time when placing your order.
Shipping times are listed in working days and are quoted to us by our logistics partners. There may be events (e.g. extreme weather, customs clearance, inaccurate address info) that may delay delivery beyond the quoted time. We are not responsible for these delays.
Need An Item Now?
If your item is a gift and would like to give something to the recipient before the estimated delivery date, take advantage of the personalised Jewellery Certificate. The certificate features an exact representation of your personalised item, including your choice of metal, stone(s) and any engraving selections. Your personalised certificate is generated after you place an order. It can be printed from your computer as soon as you place your order (a link to a PDF of your certificate is provided in the Order Confirmation email that you receive after
completing your order). More information
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