Monday to Friday
9am to 8pm EST
Saturday and Sunday
9am to 5:30pm EST
Due to the current situation with COVID-19, you may experience delivery delays. Our logistics carriers are experiencing a large increase in shipping volume, and are committed to making deliveries in a safe manner. We apologize for any inconvenience this may cause.
Need this gift tomorrow? Give it virtually!
What is an Instant Gift?
The Instant Gift page features a personalized video that reveals your one-of-a-kind gift to your loved one, as well as item details and delivery date. We begin handcrafting your order right away and it will arrive shortly after.Learn More
Manufacturing & Delivery Time
All Jewlr items are made-to-order and take about 1 to 4 days to manufacture. The estimated delivery date is listed on each item page. The date your order ships by and the shipping method you choose will dictate your order delivery date. Your order confirmation email will also include the estimated delivery date.
All estimated delivery dates are calculated based on average manufacturing times and your selected shipping method, and do not account for delays caused by vendor service disruptions and/or weather delays.
FREE SHIPPING TO AUSTRALIA
We are pleased to offer free shipping on all items to Australia.
All jewellery orders are handcrafted at our workshop in Canada. Once completed, your order will be delivered to our Australian office and from there, it will be dispatched to you via Australia Post Express Post Service.
Note: Delivery times do not include the manufacturing time (see above). There may be events (e.g. extreme weather, customs clearance, inaccurate address info) that may delay delivery beyond the quoted time. We are not responsible for these delays.
SHIPPING TIMES AND RATES
5-7 Working DaysFree with every order