Shipping Information

Due to the current situation with COVID-19, you may experience delivery delays. Our logistics carriers are experiencing a large increase in shipping volume, and are committed to making deliveries in a safe manner. We apologize for any inconvenience this may cause.

Instant Gift

Need this gift tomorrow? Give it virtually!

What is an Instant Gift?

The Instant Gift page features a personalized video that reveals your one-of-a-kind gift to your loved one, as well as item details and delivery date. We begin handcrafting your order right away and it will arrive shortly after.

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Manufacturing & Delivery Time

All Jewlr items are made-to-order and take about 1 to 4 days to manufacture. The estimated delivery date is listed on each item page. The date your order ships by and the shipping method you choose will dictate your order delivery date. Your order confirmation email will also include the estimated delivery date.

Free Shipping To Australia

We are pleased to offer FREE Expedited Shipping Shipping on all items to Australia.

Our jewellery is custom manufactured for you at our factories in North America. Once completed, your order will be delivered to our Australian office and from there, it will be dispatched to you via Australia Post Express Post Service.

Delivery Times To Australia

Please allow approximately 1 to 2 weeks for manufacturing plus another 5 - 7 working days for delivery in Australia. Estimated manufacturing times are listed for each item on their item page. While we make every effort to ship your order to you within the estimated time frames, we cannot guarantee delivery within these estimated times. Keep in mind that all of our items are personalised and made to order. Please allow sufficient manufacturing and shipment time when placing your order.

Shipping times are listed in working days and are quoted to us by our logistics partners. There may be events (e.g. extreme weather, customs clearance, inaccurate address info) that may delay delivery beyond the quoted time. We are not responsible for these delays.

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